Quality Assurance

Our aim is to meet and, if possible, exceed your expectations.  The accuracy and reliability of all our work is assured through rigorous quality control procedures.

  • In accordance with professional codes of conduct, Andrew Smith only translates into his mother tongue, English.

  • All work to be carried out is agreed in writing on our job order.

  • Subsequent additional requirements are always agreed in writing.

  • In the event of translation queries, these will be raised with the client in writing on our special query form.

  • Before delivery, all work is subjected to a documented 25-point check by the translator (self-check).

  • If required, we can arrange for a second translator to carry out a further quality control check.  Note, there is an additional charge for this service.

We believe this system is efficient and worthwhile; it is in the best interests of both client and translator. Note however, it does add a little extra time to the job.

A word about "speed"...

 

 

Copyright © 2005 Andrew Smith.  All rights reserved.  Alle Rechte vorbehalten.
Last updated / Letzte Änderung: 06 / 2005
Problems, comments, suggestions? Please e-mail info@atranz.com . Thank you.
Probleme, Bemerkungen, Vorschläge? Bitte E-Mail an info@atranz.com senden.  Vielen Dank.